Seth recently sent me to an interesting article by Gregory Brown discussing a “death spiral” often faced by software projects when issues and feature requests start to out pace the ability to close them.
Now Seth is pretty much in charge of managing our Jira instance, which is key to managing the progress of OpenNMS software development. He decided to look at our record:
[UPDATE: Logged into Jira to get a lot more issues on the graph]
Not bad, not bad at all.
A lot of our ability to keep up with issues comes from our project’s investment in using the tool. It is very easy to let things slide, resulting the the first graph above and causing a project to possibly declare “issue bankruptcy“. Since all of this information is public for OpenNMS, it is important to keep it up to date and while we never have enough time for all the things we need to do, we make time for this.
I think it speaks volumes for Seth and the rest team that OpenNMS issues are managed so well. In part it comes naturally from “the open source way” since projects should be as transparent as possible, and managing issues is a key part of that.
I’m working in Ireland this week, and our UK/Irish Ambassador, Dr. Craig Gallen, used the opportunity to put together an OpenNMS meetup, featuring beer and pizza (grin).
We held it in an office space near Temple Bar thanks to Barry Alistair. Among his many talents, he is also one of the organizers behind IrishDev.com, an on-line community for the Irish Software Developers Network.
It was a lot of fun. We socialized for a bit, and Craig had arranged the pizza to arrive at the end of our talks in order to reward folks for listening to us hold forth on the wonders of OpenNMS (the beer was on offer first, ‘natch). Once again I ran long and the pizza was consumed between my introduction and Craig’s presentation. I did an overview of the history of OpenNMS and why using open source, especially for a network management platform, is a Good Thing™.
Craig’s presentation was much better, and covered a lot of the new features that have recently been added to the application as well as the direction the product was moving (such as being positioned for SDN/NFV/Internet of Thingies). No one left or fell asleep and there were lots of good questions.
Events such as this are one of my favorite things to do, so I want to thank Barry and Craig for making it possible.
With this year’s OpenNMS Users Conference a little over a month away, I plan to be writing about it more in the run up to the event. I figured I should probably start on why you should go and, better yet, how to convince your boss to pay for the trip.
First off, if you aren’t using OpenNMS, why not? (grin)
In all seriousness, if you are happy with your network management solution you can stop reading now. But if you aren’t happy, are in the process of considering alternatives, or if you have a serious interest in discovering the benefits of an open source network management platform, the money you will spend to investigate OpenNMS through the Users Conference is a rounding error compared to the price of similar commercial solutions.
Second, OpenNMS is more of a platform than an application. I know of a number of organizations who manage billion dollar budgets using Microsoft Excel, but it didn’t work for them out of the box. They had to build the spreadsheets, integrate it with databases and other applications, but now they have a custom system that fits their needs. Most network management applications require the user to adapt their processes to fit the application. For most IT organizations those processes are what differentiate them from their competitors, so it makes more sense to use a platform like OpenNMS which can be customized to better complement them instead of the other way around.
Third, OpenNMS does have a steep learning curve. It is a broad and powerful tool but it does require an investment in time in order to realize its full potential. One way to get such knowledge would be to attend a week-long training class at the OpenNMS HQ. The cost would be US$2500 plus travel.
Contrast this with the OUCE. The full four day package runs 1000€, currently about US$1100, or less than half the price of the standard training course. Even with travel expenses (assuming you aren’t in Germany in particular or Europe in general) it should make more sense to go to the OUCE than to the usual training course (plus, the next one isn’t until January of next year). If you don’t have the need to go to the one day OpenNMS Bootcamp, it is even less expensive. It makes good financial sense.
Fourth, this is a *users* conference. If you come to training you will most likely get to listen to me for five days. At the OUCE you get to meet and talk with the people who *use* OpenNMS. Got a common problem? Find out how others solved it using OpenNMS. Got a weird problem? I can guarantee that someone at the conference will have a weirder one that they used OpenNMS to fix. The initial list of accepted talks is awesome and will only get better.
Fifth, a lot of the key people behind OpenNMS will be there as well (including yours truly) and so you can experience first hand what makes the OpenNMS community so special. Plus, since we don’t “unveil” new features, you can see first hand what is currently available in the development version of OpenNMS, including “big data” storage, new and improved graphing, elasticsearch integration and distributed polling via “minions”.
Finally, it’s a lot of fun. I can remember meeting Ian Norton during an OUCE several years ago. He had been forced to attend the conference by his (now previous) employer and was very unhappy about it. Not knowing who I was, he candidly ranted about issues he saw with the product. I assured him that we would work hard over the next two days to address them. Now he is one of our biggest supporters, and all it took was two days to “get it” and understand what makes OpenNMS so magical (in the interest of full disclosure, schnapps was involved).
In conclusion, if you are not using OpenNMS you are probably paying too much for a lesser solution. This may not be true in your particular case, but you should at least seriously investigate the possibility. It makes financial sense to do this at the Users Conference, even with travel expenses, plus you can see how real users, just like you, are getting the most value out of the tool. And even if you decide OpenNMS is not for you, you’ll have had some fun and can rest assured you did your due diligence when examining management options for your employer.
I’ve been working full time with open source software for fourteen years, and I can remember a time when we were pretty much making everything up. No one had experience with this market which most of us now take for granted, and there were a lot of questions about dealing with an open source “community” versus paying customers for open source related software and services.
Out of this arose a role, for lack of a better word, called a “Community Manager”. It doesn’t quite fit since “manage” isn’t accurate. It is hard to apply old school management techniques to a group of sometimes anonymous volunteers, many of whom you might only know by a name such as “Zaxxon476”.
One of the first people to document this role was Jono Bacon. He was one of the leaders of the Ubuntu community, one of the larger of such communities in existence. He wrote a book called The Art of Community and he also founded the Community Leadership Summit (CLS) which meets the weekend before OSCON. Due to scheduling I have never been able to be there, but OpenNMS has been a sponsor every year it has been around.
This year I was finally able to attend, and I wasn’t disappointed. A large, eager group of people showed up, and I really enjoyed the diversity. Not only were women strongly represented (in both attendees and session leaders) there were many people from outside of the United States.
The format was in the “unconference” style, meaning that the attendees set the agenda. After an initial group of planned 15-minute presentations, those people wanting to host a session would write a short description on a card, get up in front of everyone and announce the session, and then go post it on a large schedule “wall” in the main hallway.
I’ve been to a number of such conferences but rarely seen such participation levels. We actually ran out of Saturday spots, but in the true cooperative style a number of people were able to combine sessions so I think it all worked out.
The whole event had a really good vibe. It wasn’t just open source people, either. The “open source way” can be applied to a number of different fields, and it had to be stressed that in any given session you couldn’t make assumptions about the open source knowledge of the people in the room. One woman discussed how she was dealing with mental illness, and an on-line community was key to her becoming healthy. Another woman was discussing how concepts from the formal study of psychology could be applied to make communities stronger. Even proprietary companies such as New Relic were there because the user community has become key to the success of almost any technology endeavor.
I got to make new friends and catch up with old ones, so I have to admit like many conferences I spent more time chatting in the hallway than in actual sessions (as some of those session were in the hallway, I had to be reminded that my voice carries. Ooops and sorry).
It looks like the second day might even be stronger than the first, but unfortunately I won’t be able to make it. As OSCON is moving to Austin next year, it will be interesting to see how that changes CLS, and I plan to make every effort to be there.
As I was spending this morning trying to get organized, I thought it would help me to post some of the OpenNMS events coming up over the next few months.
The O’Reilly Open Source Conference, being held the week of 20 July in Portland, OR, USA, is probably the last great commercial open source conference. I’ll be there on the Expo floor and would love to chat with folks about OpenNMS and open source. We are also sponsoring a free concert with MC Frontalot and the Doubleclicks at Dante’s on Thursday night the 23rd:
We are holding our formal week-long OpenNMS training course the week of 10 August at OpenNMS HQ in Pittsboro, NC. This is the best way to get up to speed with OpenNMS, plus you get to meet a lot of the people who make it happen.
September: Users Conference
This year’s users conference is shaping up to be the best yet. It will be held from 28 September to 1 October at the University of Applied Science in Fulda, Germany, which is just outside of Frankfurt.
Sponsored by the independent OpenNMS Foundation, The Call for Papers is still open. Also this year we’ll have the gang from the Bad Voltage podcast doing a live show for your entertainment.
October: All Things Open
From 18-20 October, the All Things Open conference returns to America’s Open City: Raleigh, NC (home of Red Hat). This is a great time and OpenNMS will be a sponsor this year.
So, after this year’s Dev-Jam, several people followed us back to Pittsboro. Markus von Rüden, Ronny, Christian and Dustin all came to visit, as did Antonio. It was an extra week to get even more work done and a chance for us to socialize.
On Thursday Ben suggested we visit a really nice Japanese restaurant called Dashi in Durham. While downstairs serves noodles, upstairs is a bar with small plates. We rented the place out for a few hours.
It was excellent. The food was delicious and unusual, and the drinks were splendid as well.
Since our guests weren’t leaving until July the 5th, it was only appropriate to have everyone over to celebrate July the 4th. I was finally able to make Fish House Punch (there is so much of it you need a large number of people to help drink it) and we did the usual 4th of July things such as cooking out on the grill.
The one thing we couldn’t do was fireworks, as there are pretty strict limits on them in North Carolina. I thought we could substitute a bonfire (I generate a lot of stuff to burn on the farm) but with the large amounts of rain we have been getting it really wouldn’t catch.
Then Jesse asked “Do you have any gasoline?”
Against my better judgment, I got some gas and while it improved things, the fire still wasn’t blazing like a bonfire should. Then someone suggested I get the leaf blower.
Now, I have a really nice leaf blower. It’s a four-cycle Makita that makes me feel like Magneto. It did the job.
Remember, don’t try this at home.
Speaking of home, everyone made it back safely. It was nice seeing them for an extended period of time.
Hey. Lots to catch up on in this post, but the TL;DR is that the OpenNMS Group is hosting a free concert to coincide with this year’s OSCON conference in Portland.
(Please read to the bottom to see how this ties in with the EFF and Ulf)
It will be held Thursday night, July 23rd, at Dante’s, which Google Maps describes as a “Hip, dungeonlike rock venue”.
Lookie there – we’re “hip”.
The Concert (note how I capitalize it because it is just that epic) will feature MC Frontalot along with his band. This will be the first time I’ve ever gotten to see a Front show with the band (thus “epic”) and I’m really looking forward to it.
And just to throw a little whipped cream and a cherry on top of this huge nerdy/geeky sundae, the opening act will be the Doubleclicks. Yes, you read that right, Angela and Aubrey will be there bringing their unique brand of nerd-folk to the same stage as the man who invented nerdcore rap.
And did I mention it is free? Doors open at 8pm, show starts a little after 9pm.
Plus, for you free and open source software fans, there might be a little extra surprise. Be there to find out what it could be.
Now, the long version on how this all came about.
Chris Dibona once said that his job was to give money to his friends. While our budget here at OpenNMS doesn’t come close to his, I did take his words to heart and we strive at all times to support the FOSS community.
I consider part of that community to be the Electronic Frontier Foundation (EFF). If it wasn’t for the EFF defending a free and open Internet, open source would have a much harder time existing. Usually we give a fairly large donation at the end of each year to support them.
Last year I didn’t. To be honest, 2014 kind of sucked for me for a variety of reasons, and we really weren’t doing well enough to support a donation.
A few months ago I got introduced to Chad Essley. He is the animator behind the MC Frontalot video for the song “Shudders”. While I had yet to meet him, he shared my love of the EFF’s work and decided to auction off some of the artwork from that video and to donate the proceeds. The “grand prize”, if you will, was to have a special remix of “Shudders” made to include some new artwork. Since 2015 is going much better than last year, we decided to bid on that prize and we won, so now I can present the new and improved “Shudders”, which includes everyone’s favorite kiwi, Ulf.
Note that about 1:25 minutes in you can see a pretty accurate rendition of the OpenNMS headquarters.
Anyway, I really enjoyed working with Chad, and I found out he lives in Portland, Oregon. Portland is also the usual venue for the O’Reilly Open Source Conference (OSCON). While OSCON has definitely become much more focused on the latest Valley fads over FOSS, it is still the one place I can be sure to see all of my FOSSy friends each year, so I never miss a chance to go. Now I can add Chad to the list of people I get to see.
Then it dawned on me – why don’t we do a little guerrilla marketing and host a show? Thus after all the swag laden Docker parties are over, people can come by and enjoy some geek-centric music in a cool place.
So I approached Frontalot about doing a concert and, again, since we’re doing better this year, I felt we could spring for the whole band. He agreed, and then used his powers of persuasion to get the Doubleclicks on board. Dante’s is also helping us out, so be sure to come out and buy lots of beer in appreciation.
If you are new to the Doubleclicks, as I was, this is one of my favorite songs of theirs:
The show is open to everyone, so you don’t need an OSCON pass to attend. But I’ll be wandering around the OSCON Expo floor handing out some goodies that are just for conference attendees. I’ll post more when it gets closer to the date, and I’ll tell you how to find me.
I am extremely excited that we are able to do this. It promises to be a great time.
Lots of stuff, and I mean lots of cool stuff is going on and to paraphrase Hamlet I have not enough thoughts to put them in, imagination to give them shape, or time to act them in. I spent this week in the UK but I should be home for awhile and I hope to catch up.
But I wanted to put down a at least one thought. When we made the very difficult decision to split OpenNMS into two products, Horizon and Meridian, we had some doubts that it was the right thing to do. Well, at least for me, those doubts have been removed.
It used to take us 18 or more months to get a major release out. Due to the support business we were both hesitant to remove code we no longer needed or to try the newest things. Since we moved to the Horizon model we’ve released 3 major versions in six months and not only have we added a number of great features, we are finally getting around to removing stuff we no longer need and finishing projects that have languished in the past.
In the meantime we’re delivering Meridian to customers who value stability over features with the knowledge that the version they are running is supported for three years. Seriously, we have some customers upgrading from OpenNMS 1.8 (six major releases back) who obviously want longer release cycles, and even if you don’t need support you can get Meridian software for a rather modest fee coupled with OpenNMS Connect for those times when you really just need to ask a question.
Anything OpenNMS does well is a reflection on our great team and community, but I take personally any shortcomings. At least now I can see the path to minimize them if not remove them completely.