This is just a short rant on the difference between getting information and getting useful information. At OpenNMS we try to build tools that solve problems – not just ones that look pretty.

For an example of the difference between wisdom and knowledge, I’ve been getting hit with a lot of these notices:

Panda GateDefender Performa has detected malicious content (FakefromWorm) in the following file

While I doubt anyone from Panda Software reads my blog (or anyone else for that matter) I would love for them to answer the following question:

If you KNOW the mail had a fake FROM address, then why in the hell are you mailing ME about it?!?

(sigh)

Time to filter “GateDefender” at the postfix level.